Kiosk Supervisor

Role Overview & Responsibilities

Location:

Asda Superstore, Industrial Estate, Leechmere Rd, Sunderland, SR2 9TT

Salary:

£11.50 Per Hour

Employment type:

Full time

Our kiosk is located inside Asda Sunderland Superstore SR2 9TT.

Kiosk Supervisor - YO! Kiosk

Hourly Rate: £11 per hour

Become a YO! pro and pioneer our new concept, bringing restaurant quality sushi and sensational street food to a supermarket near you.

As part of our Kiosk team, you'll enjoy:

Fantastic working hours with no late nights

Power your shift with full choice of free YO! food on your paid break

Opportunity to grow with YO! we will pay for you to achieve professional qualifications (up to Degree level) whilst you work

Brilliant support services designed to enhance your physical, mental and financial wellbeing

Bespoke reward platform including access to retail, cinema & gym discounts

50% off your food every time you dine with us for you and 3 friends

Our business is expanding meaning we can offer you job security and the opportunity to grow your career alongside us

Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals

Key Responsibilities:

Responsible for supporting the multi-site/cluster manager with the daily operation of the kiosk including the whole shift in the absence of the manager overseeing food prep and service standards

You will manage stock and ordering to ensure you and the team hit production and waste targets

You will ensure budget is hit by managing labour and food costs as well as gross sales to achieve profit

Lead consistent standards and analyse profit performance

Drive standards and lead team to achieve high levels of customer service

Know and understand what it means to deliver amazing service

Create an engaged team with a culture of team work and support

Work closely with the manager to assess teams skills and knowledge gaps to help build and maintain a high performing team

Train team in a supportive and motivating manner providinig constructive feedback

Drive systems through coaching and spot checking and be a role model

Maintain high standards of cleanliness and organisation

Promote a safe and healthy working environment by leading by example and report any issues

Achieve a level of service through constant monitoring of brand standards

Support teams opening and closing locations and provide leadership during operating hours - be flexible to support other kiosks when needed

Support and cover an emergency shift when needed

Key Behaviours:

Here at YO! we are food fanatics! You must share our passion for pan-Asian flavours

You must have a keen eye for standards and strive to always deliver the best quality food and service and results

You should have an eye for detail and deliver consistent standards

You should be personable with a 'can do' attitude

You will be a strong team player and willing to lend a hand where needed

You will be reliable and visible in your kiosk at the start of your shift

You will have excellent communication and attendance and follow our absence policy ensuring you are available to work when required

Key Experience:

Must have some leadership experience in a similar environment with the knowledge and confidence to deliver consistently high standards in food quality and business targets

You will understand what it means to deliver amazing customer service

Ready To Roll?

In your previous life you may have been a FOH/BOH Team Leader, Supervisor, CDP, Junior Sous Chef, Crew Member, Sous Chef, Deputy Manager.......

At YO! we don't believe in a FOH / BOH divide, we are one Squad. Become a Kiosk Supervisor today and bring people together to celebrate better food for everyone the Japanese way.