Sales Administrator

Role Overview & Responsibilities

We are recruiting for an organised Sales Administrator with good Excel skills to join a global manufacturer of refrigeration units based at their offices in Hawarden. Fantastic opportunity to develop your skills and grow with the company!

This is a permanent Sales Administrator position offering a salary of £20,319 - £22,000 per annum dependent on experience working Monday to Friday 9am-5pm (37.5 hours per week).

Benefits including 28 days annual leave which increases with length of service, pension scheme, free onsite parking and training opportunities!

As Sales Administrator you will work within a small administration team which processes customers’ quotes and orders for the company's fridge, spare part and servicing requirements. Your role will involve the following duties:

Answering the telephone, transferring calls and taking messages

Purchase order processing, receive, book in and enter on Sage 200

Deal with failed delivery queries, arranging re-delivery and raising aborted delivery charges

Update customers bespoke order systems

Check Sage Pay daily for any fraud messages

Send out product brochures when requested

Send out sales order confirmations daily

Adhoc projects, when required

Take telephone orders

Give sales advice on company products

Check all orders have been received by suppliers and process Proof of Delivery notes when required

Keep customer spreadsheets up to date

Keep internal spreadsheets up to date (failed deliveries etc)

Check emails of absent team members

Check order details created by other team members

Prepare and send the Panther upload CSV file daily

Quote customers on specials

Take service calls, provide advice, and arrange service engineer visits when necessary

Quote for spare parts and process orders when raised

We are really keen to hear from applicants with the following skills and experience:

Previous office administration experience – minimum 2 years as a Sales Administrator ideally

Experience within Administration or Customer Order Processing

Outstanding customer service skills and the ability to problem solve

Proficient knowledge of Microsoft Office, in particular Excel

Working knowledge of Sage 200 desirable althought training can be provided (order processing)

Experience within manufacturing, engineering or logistics would be advantageous but not essential

Excellent time management and organisational skills

Strong communication skills, both written and verbal

An excellent level of numeracy

Please apply today or call us to discuss this Sales Administrator role in more detail working for a really friendly and welcoming organisation who are thriving!