UX Designer

Role Overview & Responsibilities

Identity is a dynamic and energetic live events agency. We are pioneers of human experience, but when we say "human experience" our events embrace the physical and digital interface. As a result our Digital team is growing and...

An exciting opportunity has arisen for a UX Designer with the drive and a team player attitude to join our digital department.

The UX Designer will join the growing digital team at Identity Global and will be responsible for delivering user experience research, design, and recommendations across our diverse array of digital event projects. The role will suit a versatile candidate that can work with creative, technical, and non-technical stakeholders to create world-class user experiences for our clients.

Key Responsibilities and Accountabilities:

Develop research strategies to uncover what our users need

Client interviews to capture requirements

User interviews and research to validate design approach

Knowledge sharing and influence to ensure validated, user-centric design solutions

Develop user personas from research

Develop epics, user stories, and acceptance criteria for features and functional elements of software/technical products often for multiple personas and user journeys

Develop user stories into annotated functional wireframes that can be used to build, test, validate and deliver superb experiences

Present research, recommendations, and design to internal and external stakeholders in an influential, engaging way that ensures user needs remain at the heart of the work we deliver, and all requirements are captured and agreed

Design wireframes and clickable prototypes for review and testing in systems such as Figma

Collaborate with the creative team and other stakeholders to bring a concept to life, championing user experience at all stages of a project

Lead UX elements of digital projects and inform and collaborate effectively with other functional leads within multi-disciplinary teams

Champion the voice and needs of the user throughout project scooping, planning and delivery

Manage and/or collaborate with freelance UX and Digital Design resource across projects that require additional capacity

Brief, collaborate with and manage external research agencies to deliver testing and interpret and present results and solutions in a comprehensive, influential way

Support the Digital Creative Director to design, organise and run internal and client-facing workshops

Proactively research and present ongoing UX developments, best-practice and knowledge to the digital team and wider agency

Skills and Experience:

Essential:

UX Design for web, mobile and digital screens

Competent in Figma, XD, Photoshop, and Illustrator

Effective workshop design & implementation

Analytics analysis and reporting data in a meaningful, actional way

Resilient, positive approach to setback

Ability to work effectively in a fast-paced environment where managing multiple projects and requirements concurrently is the norm

Effective time and task management

Previous experience at a digital, or full-service events agency at a mid-weight level (3 + years) or comparable client-side experience

Our values are important to Identity as they underpin how we work with each other. Every employee is asked to adhere to:

Does this sound like you? If so, don't hesitate and apply today, we are waiting to hear from you!