Head of Operations | Domiciliary Care

Role Overview & Responsibilities

Manchester

North of England

Salary: £55k - £65k per annum (negotiable dependant on exp)

Benefits: bonus, mileage, phone & laptop

Remit:

Compass Recruitment Solutions is an award-winning, UK specialistHealth and Social Care Recruitment Consultancyproviding tailored, high quality recruitment solutions for all permanent assignments.

We are proud to be working with a Home Care provider who have a portfolio of branches across the North of England. This is a values based business who are going through digital transformation and operational change that will help to improve commercial and quality outcomes, as well as develop the career and future and existing employees.

The purpose of the role is to support overall day to day operations of the remit through the organisational strategies and to support, mentor and guide current Registered Managers to drive KPI's to deliver on providing high quality care.

Key points

Will be expected to be visible across all branches with the remit

Candidate must have expert CQC knowledge and the confidence to manage a team of Registered Managers

Must act as a support system and mentor for Registered Managers

Drive KPI's and overall performance

Must have current Operational experience within the Domiciliary care sector

Must be commercially savvy and understand the dynamic of being a successful Operations Manager

As the Operations Manager you will be expected to drive performance around delivery of quality care, governance, staffing, recruitment, hours of care, promoting excellence etc. It's important you're able to recognise indicators of poor performance and act quickly to remedy them as well as work systematically with Registered Managers to develop and deliver each branches business plan.

The Candidate

This role is an exciting opportunity for a current Operations Manager that wants to join a company who can develop your career and provide good quality care for its clients. The candidate is required to have previous Operational Management experience with exposure to turning around Domiciliary care services in line with CQC requirements and support Managers within a remit of branches in the North.

Requirements

Experience working as an Operations Manager within the Domiciliary care sector (essential)

RMA level 4 / NVQ level 5 Management

Good relationship management skills

Exposure to and compliant with CQC

Passion for the care of elderly people (essential)

Location

This role is to cover branches across North England. This role is commutable from Leeds, Sheffield, Manchester, Liverpool, Preston, Warrington, Salford, Bradford, York etc.

Interview Process

The interview process will be in a two stage format.

Stage One - Teams (informal interview)

Stage Two - F2F (formal interview)

Summary

My client is seeking an experienced Operations Manager with exposure to management within Domiciliary care services, where the successful candidate is able to lead and support Managers and staff. In exchange, my client is offering a salary of circa £60,000 per annum plus benefits.

Recommendations

Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 John Lewis vouchers for each successful recommendation.

Contact details

If you would like to be considered for this exciting opportunity, please contact Tom Berrisford direct on 01616676556 or 07539468698 . Alternatively, email an updated CV to tberrisford@compassltd.co.uk